Terms of Service

1. Acceptance of Terms

Welcome to MSSA Global Multi-Asset Strategy ("Company," "we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and MSSA Global Multi-Asset Strategy governing your access to and use of our website, trading platforms, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the modified Terms.

2. Eligibility

To use our Services, you must meet the following eligibility requirements:

2.1 Age Requirement

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, whichever is higher.

2.2 Legal Capacity

You must have the legal capacity to enter into binding contracts under applicable law.

2.3 Jurisdiction

You must not be a resident of any jurisdiction where the use of our Services would be prohibited or restricted by law. Our Services are not available to residents of:

• United States of America and its territories
• North Korea
• Iran
• Syria
• Cuba
• Any other jurisdiction subject to comprehensive sanctions

2.4 Compliance

You must comply with all applicable laws and regulations in your jurisdiction regarding online trading and financial services.

2.5 Single Account

You may only maintain one trading account with us unless otherwise authorized in writing. Multiple accounts may be closed without notice.

3. Account Registration

3.1 Registration Process

To access our trading services, you must complete our registration process, which includes:

• Providing accurate and complete personal information
• Completing identity verification (KYC) procedures
• Providing proof of address
• Completing an appropriateness assessment
• Accepting these Terms and related agreements

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using strong passwords and enabling two-factor authentication

3.3 Account Information

You agree to:

• Provide accurate, current, and complete information
• Update your information promptly if it changes
• Respond to our requests for additional information or documentation

3.4 Account Types

We offer various account types with different features, minimum deposits, and trading conditions. The specific terms for each account type are detailed in our Account Types documentation.

3.5 Demo Accounts

Demo accounts are provided for educational purposes only. Trading results on demo accounts do not reflect actual trading conditions and should not be relied upon as an indicator of future performance.

4. Trading Services

4.1 Services Provided

We provide online trading services for:

• Foreign exchange (Forex) currency pairs
• Contracts for Difference (CFDs) on indices
• CFDs on commodities
• CFDs on cryptocurrencies
• CFDs on stocks and shares

4.2 Order Execution

We act as the counterparty to your trades. Orders are executed according to our Order Execution Policy, which is available on our website. We strive to execute orders at the best available price, but we do not guarantee execution at any specific price.

4.3 Leverage

We offer leveraged trading products. Leverage amplifies both potential profits and losses. The maximum leverage available depends on:

• Your account type
• The instrument being traded
• Regulatory requirements in your jurisdiction
• Market conditions

4.4 Margin Requirements

You must maintain sufficient margin in your account to support your open positions. We reserve the right to:

• Modify margin requirements at any time
• Close positions if margin requirements are not met
• Implement margin calls

4.5 Platform Availability

While we strive to maintain continuous platform availability, we do not guarantee uninterrupted access. We may suspend services for maintenance, upgrades, or due to circumstances beyond our control.

4.6 Market Hours

Trading hours vary by instrument. Some markets may be closed during weekends, holidays, or due to exceptional market conditions.

5. Fees and Charges

5.1 Trading Costs

You may incur the following costs when trading:

• Spreads: The difference between bid and ask prices
• Commissions: Per-trade fees on certain account types
• Swap/Rollover Fees: Overnight financing charges for positions held past market close
• Currency Conversion Fees: When trading in a currency different from your account currency

5.2 Non-Trading Fees

Additional fees may apply:

• Deposit Fees: Generally free, but third-party charges may apply
• Withdrawal Fees: As specified in our fee schedule
• Inactivity Fee: May apply to dormant accounts after 12 months of inactivity
• Account Maintenance: Generally free for active accounts

5.3 Fee Disclosure

Current fees are displayed on our website and within the trading platform. We reserve the right to modify fees with prior notice.

5.4 Third-Party Charges

You are responsible for any fees charged by your bank, payment provider, or other third parties in connection with deposits or withdrawals.

6. Risk Disclosure

6.1 Key Risks

You acknowledge and accept the following risks:

• Market Risk: Prices can move rapidly against your position
• Leverage Risk: Leverage amplifies both gains and losses
• Liquidity Risk: Markets may become illiquid, affecting execution
• Gap Risk: Prices may gap, resulting in slippage
• Currency Risk: Exchange rate fluctuations can affect your returns
• Counterparty Risk: Risk associated with our ability to meet obligations
• Technology Risk: System failures may affect trading

6.2 No Guarantees

We do not guarantee:

• Any specific trading results or profits
• The accuracy of any market analysis or signals
• That past performance will indicate future results

6.3 Independent Advice

We recommend that you seek independent financial, legal, and tax advice before trading. Our educational materials and market analysis do not constitute personal investment advice.

For complete risk information, please read our Risk Disclosure Statement.

7. Intellectual Property

7.1 Our Intellectual Property

All intellectual property rights in our Services, including but not limited to:

• Website content and design
• Trading platform software
• Logos, trademarks, and brand elements
• Educational materials and market analysis
• Proprietary trading tools and indicators

are owned by or licensed to MSSA Global Multi-Asset Strategy and are protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial trading purposes only.

7.3 Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Reverse engineer or decompile our software
• Use our trademarks without authorization
• Scrape or harvest data from our platforms
• Resell or sublicense access to our Services

7.4 Third-Party Content

Our Services may include content from third parties. Such content remains the property of its respective owners and is subject to their terms of use.

8. User Conduct

8.1 Prohibited Activities

You agree not to engage in:

• Market Manipulation: Any form of market abuse or manipulation
• Arbitrage Abuse: Exploiting pricing errors or latency
• Scalping Abuse: Excessive high-frequency trading designed to exploit system limitations
• Fraudulent Activity: Using stolen payment methods or false identities
• Money Laundering: Using our Services for illegal financial activities
• Unauthorized Access: Attempting to access systems or accounts without authorization
• Harmful Software: Introducing viruses, malware, or other harmful code

8.2 Trading Restrictions

We reserve the right to:

• Limit or restrict your trading activity
• Cancel or reverse trades executed in violation of these Terms
• Adjust profits derived from prohibited activities
• Suspend or terminate your account

8.3 Cooperation

You agree to cooperate with any investigation into suspected violations of these Terms or applicable laws.

9. Limitation of Liability

9.1 Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Accuracy, reliability, or completeness of information
• Uninterrupted or error-free operation
• Security or freedom from viruses

9.2 Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Trading losses resulting from market movements
• Losses caused by events beyond our reasonable control

9.3 Maximum Liability

Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the greater of:

• The fees paid by you in the 12 months preceding the claim, or
• $1,000 USD

9.4 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, government actions, or technical failures.

10. Indemnification

You agree to indemnify, defend, and hold harmless MSSA Global Multi-Asset Strategy, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your violation of any third-party rights
• Any content you submit or transmit through our Services
• Your trading activities and decisions

11. Termination

11.1 Termination by You

You may close your account at any time by:

• Closing all open positions
• Withdrawing your available funds
• Submitting a written account closure request

11.2 Termination by Us

We may suspend or terminate your account immediately if:

• You breach these Terms
• We suspect fraudulent or illegal activity
• Required by law or regulatory authorities
• You fail to provide requested documentation
• Your account remains inactive for an extended period

11.3 Effects of Termination

Upon termination:

• All open positions may be closed at current market prices
• Any outstanding fees will become immediately due
• Remaining funds will be returned after deducting any amounts owed
• Your access to our Services will be revoked

11.4 Survival

Provisions relating to intellectual property, limitation of liability, indemnification, and dispute resolution shall survive termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Seychelles, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of our Services shall be brought exclusively in the courts of Seychelles, and you consent to the personal jurisdiction of such courts.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us to attempt to resolve the dispute informally. Most concerns can be resolved quickly through our customer support team.

13.2 Complaints Procedure

If you have a complaint:

1. Submit your complaint in writing to [email protected]
2. Include your account number, description of the issue, and desired resolution
3. We will acknowledge receipt within 5 business days
4. We aim to resolve complaints within 30 days

13.3 Arbitration

If informal resolution is unsuccessful, any dispute shall be resolved through binding arbitration in accordance with the rules of the Seychelles International Arbitration Centre. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

13.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: